How can we help?

Call the SEP Online Help Line at
1-855-999-7656

Our Support Centre can assist you with:

  • Sign In & password recovery
  • Account changes
  • Technical support with your application
  • General policy or eligibility questions
  • Applying for exemptions
  • Terms & Conditions for Special Event Permits
  • Any other application matter

or

Browse Online Support

Visit the Special Event Permit Online help page for quick answers and FAQs.

Browse the BC Liquor Control and Licencing Branch website for a complete list of resources, policy and rules and regulations about SEPs.

Help / FAQs

Alternatively, Contact a BC Liquor Control and Licensing Branch Regional Office

For Questions Including:

  • Tracking the status of your security plan approval
  • General site configuration, security and safety planning
  • Questions about compliance with BC’s liquor laws for special occasions
  • Get clarification on approved licence conditions & endorsements

Contact the BC Liquor Control and Licensing Branch Head Office and Victoria Regional Office

For Questions Including:

  • Alternative licensing options for events, such as licensed caterers or temporary extensions to an existing liquor licence.
  • Temporarily suspending a liquor licence in order to hold an SEP in that space.
  • All other inquiries regarding liquor licensing.

  • 4th floor, 3350 Douglas Street
    Victoria, BC V8Z 3L1
    Mail: Liquor Control and Licensing Branch
    PO Box 9292 Stn Prov Govt
    Victoria, BC V8W 9J8
    Local calls: (250) 952-5787
    Toll free within BC: 1 866 209-2111
    Email: lclb.sep@gov.bc.ca
    Fax: (250) 952-7066

LCLB Regional Offices

Vancouver

300 - 1770 Burrard Street
Vancouver, BC V6J 3G7
Phone: (604) 775-0100
Fax: (604) 775-0044

Pemberton

140 - 1366 Aster Street
Pemberton, BC V0N 2L0
Phone: (604) 894- 5623
Fax: (604) 894-5729

Surrey

101 - 9180 King George Hwy.
Surrey, BC V3V 5V9
Phone: (604) 586-2641
Fax: (604) 586-2640

Victoria

4th floor, 3350 Douglas Street
Victoria, BC, BC V8Z 3L1
Phone: (250) 952-5787
Fax: (250) 952-7066

Nanaimo

460 Selby Street
Nanaimo, BC V9R 2R7
Phone: (250) 741-3625 or (250) 741-3624
Fax: (250) 741-3654

Kamloops

250 - 455 Columbia Street
Kamloops, BC V2C 6K4
Phone: (250) 828-4720
Fax: (250) 828-4729

Kelowna

207 - 478 Bernard Street
Kelowna, BC V1Y 6N7
Phone: (250) 861-7576 or (250) 861-7418 or (250) 861 7327
Fax: (250) 861-7697

Nelson

310 Ward Street
Nelson, BC V1L 5S4
Phone: (250) 354-6747
Fax: (250) 354-6657

Cranbrook

100 Cranbrook Street North
Cranbrook, BC V1C 3P9
Phone: (250) 426-1562
Fax: (250) 426-1471

Prince George

118 - 3732 Opie Crescent
Prince George, BC V2N 4P7
Phone: (250) 645-3930 or (250) 645-3932
Fax: (250) 645-3931

Terrace

107 - 3220 Eby Street
Terrace, BC V8G 5K8
Phone: (250) 638-6544
Fax: (250) 638-6519

Fort St John

10600 - 100th Street
Fort St. John, BC V1J 4L6
Phone: (250) 787-3345
Fax: (250) 787-3210